This is a reference for Noreleen de Mesa , of Clarin Realty. I completed a Realtor search for 2-3 weeks collecting recommendations, yelp reviews, and websites looking for a potential realtor to sell my condo at Peninsula Place. There were realtor postcards in the mail, and signs up and about... so I decided to inquire through e-mail about her knowledge and experience.
I was impressed that she returned my e-mail quickly. She replied with more references for me to personally contact. Soon a lengthier e-mail about her role and business as a realtor in the Bay Area. She stood out, because she presented me with a plan of action from the start, and the prudent steps in order to successfully sell my condo unit. I especially took notice with her mention of a "deliberate marketing campaign focused on exposing and selling my unit at the best price"
Her experience provided all those contacts to the buyers I am looking for. She has the ability to coordinate and manage the staging and advertising to most benefit me. Most importantly, she presented a plan and specific timeline, and we did not vary greatly from our schedule, which is key for busy professionals. In my case, she skillfully handled offers to my unit, and when it was time to make deals, I was very impressed how she managed all aspects of finance, inspections, realty law, and escrow. She is assertive, and strong, but at the same time, she puts her client's wishes first, and does not go forward without the client's approval. I truly felt like it was a great team effort, and she was definitely the strong quarterback of this team. During the wheeling and dealing, and buy-and-sell game in this busy and competitive market, you absolutely want Noreleen in your corner because she knows what to do, what her role is, how to deal with all the parties involved, and how best to progress the first time seller through what can be a difficult process. She has no problem swimming with the Sharks, and I felt very comfortable leaving her to represent me with all my realty matters. I was pleased to successfully sell my condo unit at asking price.
I would highly recommend her and Clarin realty without reservation. She is great at what she does, and is a very genuine and approachable person.
I feel Noreleen's style and professionalism made it a very positive experience. I am very grateful for her help.
----Roel B. (San Bruno)
I can't imagine what it would have been like to go through the process of buying our TIC home without your patience, guidance, support, and sense of humor. It was abundantly clear though-out the entire process that I was working with the best and smartest real estate professional in San Francisco. I am very fortunate to have met you and would gladly and enthusiastically recommend you to anyone and everyone. I'd be honored to serve as a reference and talk to prospective clients about how great you are. There is no way for me to express how much I appreciate the tremendous value of working with you, but I will absolutely be working with you again when the time comes to buy my next property.
---Nancy P. (San Francisco)
Here are the reasons why Noreleen is a great agent:
1) She'll take care of everything. Throughout the buying process, particularly during escrow, she helped to schedule and coordinate everything. She was particularly helpful in securing appointments and ensuring that I had all the experts and inspectors I needed for this property. As a first-time home buyer, this was invaluable.
2) She is excellent at communication and negotiation. For each property I was interested in, she was able to tell me everything I needed to know about what the sellers were looking for in offer terms. This was very important as it allowed me to make the most informed decision about which houses to make offers for and how much those offers should be and it saved me money on the property I did end up purchasing.
3) She is not pushy at all. She was able to give me the information I needed but also left me with complete control over the decision making. She gave advice when asked, and made sure I was getting what I wanted. Noreleen will follow your instructions thoroughly and intelligently.
---Bill M. (San Francisco)
Noreleen over-delivered. She helped me with every step of the process, arranged everything to ensure a smooth connection. She is friendly and firm on negotiations with the listing agent and seller. Noreleen is very responsive, by phone, text or email. If I called her and she wasn't available at the moment, I have never had to wait for more than 10 minutes to hear back from her. At the same time, she never puts pressure on me. If I am unsure about something and have second thought, or want certain addendum, she gave me the time and space to think through, and always quick and accurate on the addendum. Overall, I had a great experience working with Noreleen. I highly recommend her .
--- John H. (San Francisco)
Noreleen was very helpful throughout the home buying process. She was very responsive and quick on follow ups via email or phone. She explained in detailed any process that was new to us. She also provided valuable advice to make appropriate offers on the homes we were interested in. I would happily recommend Noreleen to anyone who's looking to buy a home.
---Manan P. (Belmont)
My family has been really blessed to have the wonderful opportunity to work with Noreleen. She has a lovely personality and advocates for her clients like a tiger. During the time I worked with Noreleen, I found myself at ease conducting business with her. In my opinion, everybody we met was pleased to work with her because of her strong energy and positive vibe. Noreleen was really responsive to my text messages, phone calls, and emails. When I spoke with Noreleen I find myself always talking to a friend. She is not an average realtor she offers her unconditional friendship and is somebody that you want to keep as a long term friend. I can't find the words to describe how great and helpful she was and continues to be. She goes above and beyond to help accomplish your goals and defends your interests. I always saw Noreleen dedicating a lot of time, energy, and always working really hard. I would strongly recommend Noreleen and definitely would love to work with her again in any future real estate transaction.
----Laura C. (Oakland)
It was truly our pleasure to have worked with Noreleen. She was incredibly responsive at all hours through all channels (email, phone, text) and detailed oriented throughout the whole process. We were first time home buyers and of course knew nothing about home buying. Noreleen always kept our best interest in mind and guided us through every step of the way. Even after we received our keys, she still maintains communication with us and provides us with as much resources as possible. Noreleen is no longer a random real estate agent but definitely a friend for life.
--- Bill Z. & Cindy H. (San Francisco)
Words cannot express how happy I am with finding Noreleen. Buying a first home is never easy but Noreleen guided me efficiently and expertly through the whole home buying process. She an incredible resource and I would highly recommend Noreleen’s services to everyone and going to use her in future.
--- Svetlana Y. (San Bruno)
As a first time home buyer, working with Noreleen has definitely made the entire buying process easy. She is very professional, very attentive to what you have to say and consistently provides quick turnaround on calls and emails. I definitely benefited from having an agent that can move quickly in today's competitive market. She knows the market well and offers insights to the neighborhoods you are targeting and the real estate landscape in general. Overall Noreleen provides a high level of customer service from the moment you pick up the phone through the moment you pick up the keys. I would absolutely recommend and work with her again.
---Michael W. (Oakland)
From the previous painful and costly experience we had with a real estate agent when buying our home we wanted to make sure we had the BEST agent possible...She knew exactly how to price our home, list the home, select a buyer and recognized when and who to get involved with the lender. We can actually say, from our perspective, this transaction was flawless...Seriously, she is the BEST and the only regret we have is that we didn't contact her sooner.
--- Sara and Michael G. (South San Francisco)